Privacy Policy

This Privacy Policy describes how Pustix.com (the "Site" or "we") collects, uses and discloses your personal information when you visit or make a purchase from the Site.

Collection of personal information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that uniquely identifies an individual (including the information below) as “Personal Information.” See the list below for more information about the personal information we collect and why.

Device information

  • Examples of personal information collected: web browser version, IP address, time zone, cookie information, the sites or products you view, search terms, and how you interact with the site.
  • Purpose of collection: to load the site accurately for you and to perform analytics on site usage to optimize our platform.
  • Source of collection: Collected automatically when you access our site via cookies, log files, web beacons, tags or pixels.
  • Disclosure for business purposes: Shared with our processor Shopify.

    Order Information

    • Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
    • Purpose of Collection: To provide products or services to fulfill our contract, to process your payment information, to arrange for delivery, to provide you with invoices and/or order confirmations, to communicate with you, to screen our orders for risk or fraud, and, in accordance with your preferences, to provide you with information or advertising relating to our products or services.
    • Source of Collection: Collected from you.
    • Disclosure for Business Purposes: Shared with our processor Shopify.

        Customer Support Information

        • Examples of Personal Information Collected: [CHANGES TO INFORMATION LISTED ABOVE OR ADDITIONAL INFORMATION AS NECESSARY]
        • Purpose of Collection: To provide customer support.
        • Source of Collection: Collected from you.
        • Disclosure for Business Purpose: [ADD ALL VENDORS USED TO PROVIDE CUSTOMER SUPPORT]
        • [INSERT ANY OTHER INFORMATION COLLECTED: OFFLINE DATA, PURCHASED MARKETING DATA/LISTS][INSERT FOLLOWING SECTION IF AGE RESTRICTION IS NECESSARY]

        Minors

        The Site is not intended for individuals under the age of [INSERT AGE]. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the address below to request deletion.

        Sharing of personal information

        We share your personal information with service providers to help us provide our services and perform our contracts with you, as described above. For example:

        We use Shopify to operate our online store. You can read more about how Shopify uses your personal information here : https://www.shopify.com/legal/privacy.

        We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

        [INSERT INFORMATION ABOUT OTHER SERVICE PROVIDERS] [INCLUDE THE FOLLOWING SECTION IF YOU USE REMARKETING OR TARGETED ADVERTISING]

        Behavioral advertising

        As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For example:

        • [INSERT IF APPLICABLE] We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your personal information here: https://policies.google.com/privacy?hl=en. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
        • [INSERT IF YOU USE A THIRD-PARTY MARKETING APPLICATION THAT COLLECTS INFORMATION ABOUT PURCHASING ACTIVITY ON YOUR SITE] We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through cookies or other similar technologies (to which you may consent, depending on your location).
        • [INSERT OTHER ADVERTISING SERVICES USED]

        For more information on how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at:

        http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

        You can opt out of targeted advertising by:

        [INCLUDE OPT-OUT LINKS FROM SERVICES USED. COMMON LINKS INCLUDE:]

        Additionally, you may opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at :: http://optout.aboutads.info/.

        Use of Personal Information

        We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you informed of new products, services and offers.

        [INCLUDE THE FOLLOWING SECTION IF YOUR STORE IS LOCATED IN EUROPE OR IF YOU HAVE CUSTOMERS IN EUROPE]

        Legal basis


        In accordance with the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following legal bases:

        [INCLUDE ALL THAT APPLY TO YOUR BUSINESS]

        • Your consent;
        • The performance of the contract between you and the Site;
        • Compliance with our legal obligations;
        • To protect your vital interests;
        • To carry out a task carried out in the public interest;
        • For our legitimate interests, which do not outweigh your fundamental rights and freedoms.

          Conservation


          When you place an order through the Site, we will retain your personal information for our records unless you ask us to delete it. For more information about your right to erasure, please see the “Your Rights” section below.

          Automated Decision-Making
          If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (including profiling), where that decision-making has a legal effect on you or otherwise significantly affects you.

          We [DO NOT/DO NOT] engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

          Our processor Shopify uses limited automated decision-making to prevent fraud, which does not have a legal or otherwise significant effect on you.

          Services that include elements of automated decision-making include:

          • Temporary list of IP addresses associated with repeated failed transactions. This list persists for a small number of hours.
          • Temporary list of credit cards associated with blacklisted IP addresses. This list persists for a small number of days.

          [INCLUDE THE FOLLOWING SECTION ONLY IF YOU ARE SELLING PERSONAL INFORMATION, AS DEFINED BY THE CALIFORNIA CONSUMER PRIVACY ACT]

          Sale of Personal Information

          Our Site sells Personal Information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”).

          [INSERT:]

          • CATEGORIES OF INFORMATION SOLD;
          • INSTRUCTIONS ON HOW TO OPT OUT OF THE SALE;
          • IF YOUR BUSINESS SELLS INFORMATION ABOUT MINORS (UNDER 16 YEARS OF AGE) AND YOU OBTAIN AFFIRMATIVE PERMISSION;
          • IF YOU OFFER A FINANCIAL INCENTIVE TO NOT SELL INFORMATION, PROVIDE INFORMATION ABOUT THAT INCENTIVE.

              Your rights


              [INCLUDE THE FOLLOWING SECTION IF YOUR STORE IS LOCATED IN EUROPE OR IF YOU HAVE CUSTOMERS IN EUROPE]

              GDPR

              If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to transfer it to a new service, and to ask that your Personal Information be corrected, updated, or deleted. If you would like to exercise these rights, please contact us using the contact information below [OR INSERT ALTERNATIVE INSTRUCTIONS FOR SUBMITTING ACCESS, ERASURE, CORRECTION, AND PORTABILITY REQUESTS].

              Your Personal Information will be processed first in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with GDPR, please see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

              [INCLUDE THE FOLLOWING SECTION IF YOUR BUSINESS IS SUBJECT TO THE CALIFORNIA CONSUMER PRIVACY ACT]

              CCPA

              If you are a California resident, you have the right to access the Personal Information we hold about you (also known as the “Right to Know”), to port it to a new service, and to ask that your Personal Information be corrected, updated, or deleted. If you would like to exercise these rights, please contact us using the contact information below [OR INSERT ALTERNATIVE INSTRUCTIONS FOR SUBMITTING ACCESS, ERASURE, CORRECTION, AND PORTABILITY REQUESTS].

              If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

              Cookies

              A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use different types of cookies, including functional, performance, advertising, and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means that you do not have to re-enter this information each time you return to the site or move from one page to another. Cookies also provide information about how people use the website, for example whether it is their first visit or if they are repeat visitors.

              We use the following cookies to optimize your experience on our Site and to deliver our services.

              Cookies Necessary for the Operation of the Store

              Name Function
              _ab Used in connection with access to admin.
              _secure_session_id Used in connection with navigation through a storefront.
              cart Used in connection with shopping cart.
              cart_sig Used in connection with checkout.
              cart_ts Used in connection with checkout.
              checkout_token Used in connection with checkout.
              secret Used in connection with checkout.
              secure_customer_sig Used in connection with customer login.
              storefront_digest Used in connection with customer login.
              _shopify_u Used to facilitate updating customer account information.

              Reports and Analysis

              Name Function
              _tracking_consent Tracking preferences.
              _landing_page Track landing pages
              _orig_referrer Track landing pages
              _s Shopify analytics.
              _shopify_s Shopify analytics.
              _shopify_sa_p Shopify analytics relating to marketing & referrals.
              _shopify_sa_t Shopify analytics relating to marketing & referrals.
              _shopify_y Shopify analytics.
              _y Shopify analytics.

              [INSERT OTHER COOKIES OR TRACKING TECHNOLOGIES YOU USE]

              How long a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies are active until you stop browsing, while persistent cookies remain until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years after they are downloaded to your device.

              You can control and manage cookies in a number of ways. Please keep in mind that deleting or blocking cookies may impair your user experience and some parts of our website may no longer be fully accessible.

              Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in the “Tools” or “Preferences” menu of your browser. For more information on how to change your browser settings or block, manage or filter cookies, consult your browser's help file or sites such as www.allaboutcookies.org.

              Additionally, please note that blocking cookies may not completely prevent information from being shared with third parties such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.

              Do Not Track

              Please note that in the absence of a consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and use practices when we detect such a signal from your browser.

              Modifications


              We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

              Contact


              For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@Pustix.com.

              If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the competent data protection authority. You can contact your local data protection authority or our supervisory authority here: [ADD CONTACT INFORMATION OR WEBSITE OF THE DATA PROTECTION AUTHORITY IN YOUR JURISDICTION. FOR EXAMPLE:]

              https://ico.org.uk/make-a-complaint/]